Eligibility
Return eligibility may vary by product family, condition, and fulfillment model. Products that are custom, opened, mixed, or otherwise unsuitable for restock may not be returnable.
This page should remain aligned with upstream order and fulfillment rules once live checkout is implemented.
Support-first handling
For technical products, the best first step is often support review rather than an immediate self-serve return flow.
This lets MACC keep policy language clean now without overpromising automated return experiences that the storefront does not yet implement.